Cancellation & Refund Policy
Business Address:
B-4F-176, GM Klang Wholesale City,
Jalan Kasuarina 1, Bandar Botanik,
41200 Klang, Selangor, Malaysia
1. Order Cancellation
Orders can be cancelled within 24 hours if they have not been processed or shipped.
2. Return Eligibility
Returns are accepted within 7 days if:
- Item is defective
- Wrong item received
3. Non-Returnable Items
- Food products
- Opened cosmetics or perfumes
- Used garments
4. Refund Process
Approved refunds will be processed within 7–14 working days to the original payment method.
5. Contact for Returns
Email: starmaxrr@gmail.com
Phone: +60 11-1195 1168